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Charged for Subscription after it had expired (we did not renew)

Hi there,


We cancelled our plan last year in April. I was getting a new account setup and noticed that there was a charge on 4/21/2024 to the charge on file. We did not auto-renew the plan.


Please send a credit of $912 back to the card that was on file for Matt Gougler. I'm cancelling the existing plan today to formally close it out and start a new account for one user.


Thank you,

Jamie Meinig

Sr Director of Revenue Operations

Nonstop Administration and Insurance Services, Inc.

971-235-5486

jmeinig@nonstophealth.com