Questions?
Sendgrid setup for outgrow.co
Hello,
My name is Alex LIpchanskiy. I am with IDEX IT. I work Daniel Clevenger on the issue we are currently facing.
We are looking to secure our external idexcorp.com email. From our logs, it looks like Dan uses a Sendgrid system for sending emails from @idexcorp.com addresses. I recall some ticket activity regarding us classing these as SPAM for outgrow.co and I assume these are related.
We will need to add some data to our external DNS zone which will enable recipient mail services to see these emails as legitimate and not block them going forward.
There are instructions here, and you should be selecting a ‘Custom DKIM selector’: https://docs.sendgrid.com/ui/account-and-settings/how-to-set-up-domain-authentication. Can you please provide us with CNAMEs so we could add them to our external DNS?
Transfering Items from one Outgrow account to another.
When an item (quiz) is hosted on a specific outgrow account, if a new account is made are you able to export files and transfer to the new account?
Basic authentication in webhook
Hello, I have got an issue in webhook authentication.
I enabled basic authentication for my webhooks and filled in user and password.
When I send the test payload from the webhook setup page the authorization header content is correct and everything works fine.
When actual survey data is coming to the webhook though, the authorization header is not what I expect. When I decode the base64 value I get two strings made of hexadecimal digits that are unrelated to my credentials.
Can you help?
Thanks,
Regards
How do I cancel my acount
How do I cancel my account completely?
How to Add New Page per Section
I have a response from the chat form that I can create a multi-page calculator with one section per page. I also see in the help documentation that the Tokyo and Seattle templates might help with that.
Personalised Reports based on Answers for the quiz
Can outgrow provide a personalized report to people who have completed our Quiz based on there answers?
Can I set up excel formulas?
I have certain calculations and lookups I use for calculating pricing. How can I use those in this software?
Branching Questions (dependent questions)
Outgrow's front page indicates that you offer branching questions. However, I wasn't able to find that feature.
I need to create an Outcomes quiz that asks a user a question (not graded) and depending on the response, the next question will vary. How is this done? I looked everywhere for instructions but couldn't find one.
Contact info
Hi:
We have a subscription with Outgrow. We need the following information for your systems documentation. The following security contact information, and company information.
Name
Title:
Email:
development partners
Where can I find a list of developers that can help me create calculators in outgrow?