Questions?
score at the end
Hi community, I wanted to know how to display the score at the end?
Our emails keep going to spam, can we prevent this?
So we have built an assessment tool / questionnaire using Outgrow. After someone has completed the process they are emailed a copy of their results.
Calculator Size
How can reduce the overall size of the calculator. When it's placed in our site, it is quite large.
published calculator not visable when published
Why is my published calculator not visible when published
Logic jump based on score
Hi there,
Sendgrid setup for outgrow.co
Hello,
My name is Alex LIpchanskiy. I am with IDEX IT. I work Daniel Clevenger on the issue we are currently facing.
We are looking to secure our external idexcorp.com email. From our logs, it looks like Dan uses a Sendgrid system for sending emails from @idexcorp.com addresses. I recall some ticket activity regarding us classing these as SPAM for outgrow.co and I assume these are related.
We will need to add some data to our external DNS zone which will enable recipient mail services to see these emails as legitimate and not block them going forward.
There are instructions here, and you should be selecting a ‘Custom DKIM selector’: https://docs.sendgrid.com/ui/account-and-settings/how-to-set-up-domain-authentication. Can you please provide us with CNAMEs so we could add them to our external DNS?
Transfering Items from one Outgrow account to another.
When an item (quiz) is hosted on a specific outgrow account, if a new account is made are you able to export files and transfer to the new account?
Basic authentication in webhook
Hello, I have got an issue in webhook authentication.
I enabled basic authentication for my webhooks and filled in user and password.
When I send the test payload from the webhook setup page the authorization header content is correct and everything works fine.
When actual survey data is coming to the webhook though, the authorization header is not what I expect. When I decode the base64 value I get two strings made of hexadecimal digits that are unrelated to my credentials.
Can you help?
Thanks,
Regards
How do I cancel my acount
How do I cancel my account completely?
How to Add New Page per Section
I have a response from the chat form that I can create a multi-page calculator with one section per page. I also see in the help documentation that the Tokyo and Seattle templates might help with that.