Questions?

Hi community, I wanted to know how to display the score at the end?

So we have built an assessment tool / questionnaire using Outgrow. After someone has completed the process they are emailed a copy of their results. The issue is Gmail is flagging the emails as spam with the message Be careful with this message Gmail could not verify that it actually came from xxxxxxxxxxxxxxxxxxx.co.uk. Avoid clicking links, downloading attachments, or replying with personal information. The email is send from outgrowmail.app, is there a way that we can verify our email using your email platform? Kind regards, Sam

How can reduce the overall size of the calculator. When it's placed in our site, it is quite large.

Why is my published calculator not visible when published

Hi there, I'm trying to branch a quiz where every question adds 1 to the score. In the end, if score=5, I wanna show one extra question, then go to the Result Screen. If score<5, go straight to Result Screen. The Logic Jump conditions seem limited to "Questions", "UTM Parameters", and "User's stats". Is it possible to create a condition using a variable like {Score_absolute} ? I wish I could attach a screen shot here, it would be easier to visualize it with a flowchart... Thank you!

Hello, My name is Alex LIpchanskiy. I am with IDEX IT. I work Daniel Clevenger on the issue we are currently facing. We are looking to secure our external idexcorp.com email. From our logs, it looks like Dan uses a Sendgrid system for sending emails from @idexcorp.com addresses. I recall some ticket activity regarding us classing these as SPAM for outgrow.co and I assume these are related. We will need to add some data to our external DNS zone which will enable recipient mail services to see these emails as legitimate and not block them going forward. There are instructions here, and you should be selecting a ‘Custom DKIM selector’: https://docs.sendgrid.com/ui/account-and-settings/how-to-set-up-domain-authentication. Can you please provide us with CNAMEs so we could add them to our external DNS?

When an item (quiz) is hosted on a specific outgrow account, if a new account is made are you able to export files and transfer to the new account?

Hello, I have got an issue in webhook authentication. I enabled basic authentication for my webhooks and filled in user and password. When I send the test payload from the webhook setup page the authorization header content is correct and everything works fine. When actual survey data is coming to the webhook though, the authorization header is not what I expect. When I decode the base64 value I get two strings made of hexadecimal digits that are unrelated to my credentials. Can you help? Thanks, Regards

How do I cancel my account completely?

I have a response from the chat form that I can create a multi-page calculator with one section per page. I also see in the help documentation that the Tokyo and Seattle templates might help with that. 1) I don't see how to select those templates when I go to create a new realtime calculator 2) I can add a section to my calculator but don't see how to create it on a new page 3) I would like to have intermediate results on each section/page and also don't see how to do that Please advise.