Configuring Branching Logic in Outgrow

Outgrow offers a powerful Branching Logic functionality that allows you to show different follow-up questions in real-time layouts based on the user's previous selections.

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IMPORTANT NOTE

Branching Logic currently can only be configured in 1 Column Real-Time and 2 Column Real-Time layouts only.

Here are some key steps to configure this functionality:

  1. Log in to your Outgrow dashboard and open the respective content in Build mode. Add questions and respective response options for each question.

  1. Click on the "Apply Branching Logic" button and then click on "Add Condition" to set up the logic.
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  1. For setting up the Branching Logic, you first need to select the question from where the jump will be initiated depending on the response the user selects.
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  1. In the next step, you can choose the operator and the value for the respective question, which, when selected/entered, will initialize the jump. You will also specify the path the user will navigate to when the selected criteria will be met. , For example,, in the screenshot below, you can see that we have specified the criteria that when the Response to Q1 is Greater Than 10000, then the user will be shown Lead Generation Form 2.

  1. Make sure you click on Done in the Branching Logic pop-up window and then on Publish to save the changes.

How to configure a Nested Branching Logic

You can also configure Nested Branching Logic in your content, and mentioned below are the steps that you can follow to set up the nested logic:

  1. Click on the Apply Branching Logic button in your Outgrow content.
  2. To add multiple conditions for the same jump, click the Add button (highlighted in black).

  1. While adding the multiple conditions, you can use the AND/OR operator to specify whether you would like all the conditions to be met or some conditions to be met in the specific question for the jump to initiate.
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IMPORTANT NOTE

A. AND operator should be used when you want to show a question only when a specific set of conditions are fulfilled in the previous question where the logic jump has been configured.

B. OR operator should be used when you want to specify that when either of the defined condition is met, the respective next question should be shown in accordance with the jump logic configured on the previous question.

  1. You can choose to display multiple questions at once based on the responses submitted by the users for the previous questions.

  1. Make sure you click on the Publish button to save the changes.

Pro-Tips To Remember

A. While using Branching Logic, configure conditions for all possible answers. Otherwise, users won't be able to proceed further.

B. Branching Logic can only be configured on Real-Time layouts, so here are a few scenarios that you should keep in mind:

B.1. In Real-Time layout, all the questions are already shown on 1 page, and we only specify the required conditions using Branching Logic functionality to direct the users down a certain path. So, in a case where you have applied the logic jump condition on the lead generation form that if the lead generation form is empty, show Q7, then when the calculator loads, only Q7 will be visible on the screen, as the system will consider the lead generation form to be empty, even if the form has not been shown to the user yet.

B.2. Also, for Slider or Dropdown type questions where a default value is already set, the logic discussed in the point above will be applied. For example, if Q2 is a Slider-type question with the default value set as 100 and the condition set as If Q2 is Greater Than 50, then show Q3. So when the calculator loads, it will, by default, show Q3, as the system will consider the default value for Q2 while it is already greater than 50.

If you still have any questions, feel free to use our chat tool on the bottom right or contact us at [email protected], and our team can help you with a quick solution.