Accessibility And Usability Compliance with WCAG Guidelines

Under the Disability Discrimination Act 1992, it is mandatory for all organizations to ensure that their information and services are accessible to everyone in a non-discriminatory manner. This includes Commercial-off-the-Shelf (COTS) software applications or Software as a Service (SaaS) which must adhere to the Web Content Accessibility Guidelines (WCAG) 2.0 at levels A and AA and be compatible with Adaptive Technology (AT). The Web Content Accessibility Guidelines are developed by the World Wide Web Consortium (W3C) under the Web Accessibility Initiative (WAI). The WAI provides guidelines, strategies, and resources to help make the Web and web-based services accessible to people with disabilities. This document aims to provide you with a better understanding of how Outgrow is compatible with Accessibility, Usability, and Adaptive Technology-related WCAG 2.0 guidelines.

Conformance to WCAG 2.0

A. The table shown below highlights how Outgrow is compliant with Level A Guidelines under WCAG 2.0 regulation:

GuidelineDescriptionCompliant / Not CompliantAdditional Comments
1.1.1 – Non-text Content Text alternatives provided for non-text content We are 100% compliant with this guideline.
1.2.1 – Audio-only and Video-only (Pre-recorded) Alternatives provided for video-only and audio-only content. We are 100% compliant with this guideline. You can add a video on the results or questions page and can add alternative text for the video.
1.2.2 – Captions (Pre-recorded) Captions provided for videos with audio We are 100% compliant with this guideline. Outgrow supports 3rd party video platforms. The setting for displaying subtitles for the video must be enabled in the respective video platform.
1.2.3 – Audio Description or Media Alternative (Pre-recorded) Video with audio has a second alternative We are 100% compliant with this guideline. Users can add alternative text for videos in the Outgrow builder dashboard, using the questions text, help text, or results page text field.
1.3.1 – Info and Relationships Logical structure We are 100% compliant with this guideline. Our logical structure complies with ADA/WCAG guidelines.
1.3.2 – Meaningful Sequence Content presented in a meaningful order We are 100% compliant with this guideline.
1.3.3 – Sensory Characteristics More than one sense is used for instructions. We are 100% compliant with this guideline.
1.4.1 – Use of Colour Presentations do not rely solely on colour We are 100% compliant with this guideline.
1.4.2 – Audio Control Audio does not play automatically We are 100% compliant with this guideline.
2.1.1 – Keyboard All content functionality is available through the keyboard interface.
(Keyboard shortcuts are easily located in product menus)
We are 100% compliant with this guideline. All content functionality is available through the keyboard interface.
2.1.2 – No Keyboard Trap No keyboard traps We are 100% compliant with this guideline.
2.2.1 – Timing Adjustable Time limits have user controls We are 100% compliant with this guideline.
2.2.2 – Pause, Stop, HideUser controls provided for moving content We are 100% compliant with this guideline.
2.3.1 – Three Flashes or Below ThresholdNo content flashes more than three times per second We are 100% compliant with this guideline. We don't support the flashing of content in Outgrow.
2.4.1 - Bypass Blocks Provide a ‘Skip to Content’ link We are 100% compliant with this guideline.
2.4.2 – Page TitledHelpful and clear page titles We are 100% compliant with this guideline.
2.4.3 – Focus Order Logical order We are 100% compliant with this guideline.
2.4.4 – Link Purpose (In Context) Every link’s purpose is clear from its context We are 100% compliant with this guideline.
3.1.1 – Language of Page Page has a language assigned We are 100% compliant with this guideline.
3.2.1 – On Focus Elements do not change when they receive focus
(Pop-up forms should be customisable in size and position when receiving focus)
We are 100% compliant with this guideline.
3.2.2 – On Input Elements do not change when they receive input We are 100% compliant with this guideline.
3.3.1 – Error Identification Clearly identified input errors We are 100% compliant with this guideline.
3.3.2 – Labels or Instructions Elements are labelled and give instructions We are 100% compliant with this guideline.
4.1.1 – ParsingNo major code errors We are 100% compliant with this guideline.
4.1.2 – Name, Role, Value All elements are built for accessibility We are 100% compliant with this guideline. We display hard and soft warnings in the Outgrow builder and content.

B. Table shown below highlights how Outgrow is compliant with Level AA Guidelines under WCAG 2.0 regulation:

GuidelineDescriptionCompliant / Not CompliantAdditional Comments
1.2.4 – Captions (Live) Live videos have captions We are 100% compliant with this guideline. Outgrow supports 3rd party video platforms. The setting for displaying subtitles for the video must be enabled in the respective video platform.
1.2.5 – Audio Description (Pre-recorded) Users have access to audio descriptions for video content. N/A For each video that is added in the content by the user, an alternative text can be added using the questions text, help text or results page text field in the Outgrow builder dashboard.
1.4.3 – Contrast (Minimum) Contrast ratio between text and background is at least 4.5:1
(Adjustable font colour, colour scheme and adjustable high contrast between font and background)
We are 100% compliant with this guideline.
1.4.4 – Resize Text Text can be resized to 200% without loss of content or function
(Default font size is greater than or equal to 3mm and font type and colour are adjustable)
We are 100% compliant with this guideline.
1.4.5 – Images of Text No images of text are used. We are 100% compliant with this guideline.
2.4.5 – Multiple Ways Several ways to find pages/tabs are offered We are 100% compliant with this guideline. Outgrow content follows a step-by-step approach.
2.4.6 – Headings and Labels Headings and labels are clear. We are 100% compliant with this guideline.
2.4.7 – Focus Visible Keyboard focus is visible and clear We are 100% compliant with this guideline.
3.1.2 – Language of Parts
Users advised when the language on a page changes. We are 100% compliant with this guideline.
3.2.3 – Consistent Navigation Menus should be easy to navigate with clear labels and logical tab sequences. We are 100% compliant with this guideline.
3.2.4 – Consistent Identification Icons and buttons are used consistently
(All fields are clearly labelled and/or identified).
We are 100% compliant with this guideline.
3.3.3 – Error Suggestion Fixes are suggested when users make errors We are 100% compliant with this guideline.
3.3.4 – Error Prevention (Legal, Financial, Data) Risk of input errors for sensitive data is reduced We are 100% compliant with this guideline. Risks are checked to ensure errors are reduced.

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IMPORTANT NOTE

1. We offer text magnification using ZoomText.
2. For visually impaired users, we support the usage of Screen Reader using JAWS for Windows.

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