Whitelisting Outgrow Domain to Receive Notification Emails

Sometimes, emails sent by Outgrow may not reach you, your team members, or your customers' inbox. This could be due to several reasons, and to ensure that all important emails from Outgrow land in the inbox, you can whitelist Outgrow's domain. Whitelisting the domain will ensure that emails sent from any email address on this particular domain reach the inbox instead of being marked as spam.

Here are the steps to whitelist Outgrow's domain in Gmail

  • Login to your Gmail account and type @Outgrow.Co in the search box.
  • Click on the drop-down icon and select "Create filter" after specifying @Outgrow.Co in the From field.
  • In the next section, select "Never send it to spam" and "Always mark it as important." Then click on "Create filter."

Here's how you can whitelist Outgrow's domain in various Outlook versions

For 2003, 2007, and Express:

  • Open the email.
  • In the toolbar options at the top, click the "Safe Lists" drop-down.
  • Select "Add Sender's Domain (@Outgrow.Co)" to the Safe Senders List.
  • Click OK.

For 2010:

  • In Outlook, go to the Home tab.
  • Click the "Junk" button.
  • Choose "Junk E-Mail Options" from the drop-down list.
  • Go to the Safe Senders tab.
  • Click "Add."
  • Type in either the email address or the domain name you wish to add.
  • Click OK.
  • Click Apply.

For 2013:

  • In Outlook, go to the Home tab.
  • Click Junk > Junk Email Options.
  • Select the Safe Senders tab and click Add.
  • In the Add address or domain box, enter the email address or the domain name you want to safelist.
  • Click OK and close the window.

For Outlook Express:

  • In Outlook, go to the Tools menu.
  • Select "Address Book."
  • Click New and select New Contact from the drop-down menu.
  • Type in the email address and include any details you want.
  • Click OK.

If you use a security program that might interfere with Outgrow's emails, you will need to update your safelist in your security program as well. Here are the steps to whitelist Outgrow's domain in McAfee SpamKiller and Norton AntiSpam:

For McAfee SpamKiller:

  • Click "Friends."
  • Click "Add."
  • Enter the "From Email" address.
  • Click OK.

For Norton AntiSpam:

  • Start Norton AntiSpam, select the Status & Settings tab.
  • Select "AntiSpam."
  • Select the Configure button on the bottom right-hand side of the screen.
  • Select the Allowed List tab - the second tab on the list of tabs.
  • Select Add.
  • Enter the "From Email" address in the Email address box.
  • Select OK.

In case you have any questions or concerns, feel free to reach out to us at [email protected] and we will be happy to assist you further.