Using Google Mail & Sendgrid as SMTP Sender in Outgrow

At Outgrow, we allow our users to send emails to their customers and prospects using their own SMTP server. This document will help you understand how to use a free Google mail account or your Sendgrid account as an SMTP Sender in Outgrow.

How to configure Google Mail as SMTP Sender in Outgrow

Google has recently made some changes to its authentication policies, and here are the steps that you need to follow to configure SMTP in Outgrow using Gmail:

A. Login to your Google account and navigate to the Security tab in your Google dashboard.

B. Under the Security tab, go to the App Passwords section. In this section, you will create the password required to authenticate your Google account as an SMTP mailer.

C. Now in the App Passwords section, choose Mail as the option from the Select App dropdown.

D. In the Select Device dropdown, choose Other (Custom Name) as the option.

E. In the Custom Name field specify the name as Outgrow. Then click on Generate to generate the app password.

F. Once the app password will be generated, copy the password and use it in the password field that shows up while configuring SMTP in Outgrow.

G. Login to your Outgrow account by clicking here.

H. Once logged into your Outgrow account, click on the account name icon at the top and click on Billings & Settings.

I. Under Settings navigate to the Email Settings tab and then navigate to the Email Gateway sub-tab.

J. Now toggle on the setting for Outgrow allows you to send notification emails to the users using your own server and not Outgrow's server. Add in the details for your SMTP server in Outgrow.



Specify your Gmail Id as the Username and in the Password field add the App Password that you copied from your Google account.

How to configure Sendgrid as SMTP Sender in Outgrow

To add your Sendgrid SMTP server configuration in Outgrow, you can add the details using the following format:

A. Host:

B. Port: 587

C. Username: The username will be apikey.

D. Password: You must add your Sendgrid API Key as the password.

E. Sender Address: Specify the email address you want to use as the From Email Address.

F. Receiver Address: Specify the receiver email address in this field.

NOTE: Please ensure that the Send and Receive email addresses are different in the SMTP Configuration section for testing purposes. These email addresses will be used to test whether emails are being appropriately triggered.

Feel free to use our chat tool on the bottom right or reach out to us at [email protected] if you have any questions, and our team can help you with a quick solution.